At Zodiakkdesign.com, we prioritize and respect the privacy of our users. We adhere strictly to global privacy regulations to safeguard your interests. The personal information we collect is solely intended to provide and enhance our products, services, and support.
This Privacy Policy outlines how we collect, use, and disclose your personal data when you access our products and services. It also aligns with the General Data Protection Regulation (GDPR) guidelines issued by the European Union (EU). By using our services, you agree to the collection and use of your information in accordance with this policy.
We do not use or share your personal information except as specified in this Privacy Policy.
We collect both personal and non-personal information from users. Personal information includes details such as your name, email address, phone number, billing information, and other details provided during registration or when you request our services. Additionally, we collect project-related materials, such as design briefs, uploaded files, and reference materials, to deliver customized graphic design solutions. Non-personal information, such as your IP address, browser type, and usage data, is automatically gathered when you interact with our website to improve functionality and user experience.
The information collected is used solely to provide and improve our services. Personal data is utilized for processing orders, communicating with you, managing your projects, and addressing your inquiries. We may also use your email address to send updates, promotional offers, and newsletters, which you can opt out of at any time. Non-personal data helps us analyze website performance, enhance our offerings, and ensure a seamless user experience. All data shared with us is treated as confidential and is only disclosed to third-party service providers under strict confidentiality agreements, such as payment processors and cloud storage platforms.
Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected. If you close your account or request deletion, we will securely erase your data unless it is required for legal or regulatory purposes. Even after deletion, some data may be retained in compliance with contractual obligations or for resolving disputes.
We implement robust security measures to protect your personal information. Our systems use encryption, firewalls, and other advanced technologies to minimize the risk of data breaches. Despite these precautions, no system is entirely immune to security vulnerabilities. In the event of a data breach, we will notify affected users and relevant authorities promptly, as required by law.
We use cookies and similar tracking tools to enhance your browsing experience and gather analytics about website usage. These technologies help us understand user behavior, customize services, and deliver targeted content. You can disable cookies through your browser settings, but doing so may limit some website features.
As a user, you have several rights regarding your personal information. These include the right to access, update, or delete your data, restrict its processing, or transfer it to another service provider. You can also object to the use of your data for marketing purposes or withdraw your consent at any time. To exercise these rights or address any concerns, please contact us at support@zodiakkdesign.com.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals in this age group. If we become aware that such data has been inadvertently collected, we will promptly delete it.
Our website may contain links to external websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before sharing your information.
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, services, or legal requirements. Updates will be published on this page, and the revised policy will include the date of the latest changes.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@zodiakkdesign.com or through the contact form on our website.
Last Updated: 1st January, 2025