Faq?

Frequently Asked Questions?

General Questions

We offer services including logo design, branding,

Zodiakk Design is a creative design service that provides businesses with professional branding, web, and marketing materials through flexible subscription plans or one-time projects.marketing materials, packaging, web design, social media graphics, custom illustrations, and more.

Our services are ideal for startups, entrepreneurs, small businesses, agencies, and anyone in need of high-quality design support.

No. Our subscription plans are flexible, and you can cancel anytime.

Yes! We serve clients globally, and all communication/delivery is managed online.

You can communicate directly with designers through our platform, providing feedback and sharing files securely.
We prioritize your privacy and ensure that all project details and files are securely stored and only shared with the assigned designers.
Pricing & Plans
Yes, we offer standard packages for services like logo design, social media creatives, and branding kits. Custom quotes are provided for larger or unique projects.
Prices vary depending on project complexity, deliverables, and timeline. We provide transparent quotes after understanding your needs.
Occasionally, yes β€” especially for multi-service bundles like logo + packaging + social media design.
We accept UPI, bank transfers, PayPal, and all major debit/credit cards depending on your country.
Yes, a 50% advance is required to start the project, with the balance due upon final delivery.
None β€” all costs are clearly stated in our proposal. Any additional requests or new deliverables will be quoted separately.
Design Process

After signing up, you’ll get access to our request system where you can submit project details. Our team will start working right away.

Delivery time depends on the complexity of the request. Simple tasks may be delivered in 1–2 business days, while larger projects may take a week or more.

All plans include revisions to ensure you are happy with the final design. Additional revisions can be discussed if needed.

We deliver files in standard formats (JPG, PNG, PDF) and provide editable source files (AI, PSD, etc.) when applicable.

Yes, once delivered and paid, you receive full ownership and usage rights to the design.

Absolutely! Just provide your brand guidelines, logos, or references, and we’ll ensure all designs follow your brand identity.

Support & Policies

ou can reach us via our Contact Page or email. We typically respond within 24 hours.

Refunds depend on the stage of the project. Please review our refund and cancellation policy for details.

Our team works Monday to Saturday, 10:00 AM – 7:00 PM (IST). Queries received outside these hours are handled on the next business day.
Yes β€” we offer short-term after-delivery support to ensure your files and designs work perfectly across platforms.
All your data, brand assets, and project information remain strictly confidential and are never shared with third parties.
Yes, once the project is completed and fully paid for, all design rights and editable source files are transferred to you.